Is it safe to order with Puffland?

We’re one of 100+ dispensaries operating in Vancouver, British Columbia that are NOT operating under the federally-approved medical marijuana system. The federal system requires you to get doctor’s approval and Health Canada’s permission to purchase from one of the 26 licensed producers.  Vancouver City Hall and VPD have allowed dispensaries to proliferate so people can gain access to medicine, so long as there are no sales to minors or any gang affiliations.

There are approx. 20 mail order marijuana sites in Vancouver which operate and to date we know of no-one who has ever been charged with receiving pot in the mail.

That being said, there is still a risk on both ends, as we are not working with any federal approval.

What are the shipping fees?

Shipping fees are $20 for all orders under $149.99 . All orders over $149.99 will qualify for free Canada Post Xpresspost shipping. Canada Post Priority is also available at a additional cost of $35.00.

Puffland ships only by Canada Post Xpresspost as standard, a tracking number will be emailed to you after your order ships. You will receive your order within 2-4 business days. Please allow additional business days if you live in a remote area or during the holidays.

When will my order ship?

Your order will ship according to the time the Interac E-Transfer is complete.  If the payment for your order comes in before 12:00 PM EST, the order will ship that business day. However if the payment is made after 12:00 PM EST then the order will ship the next business day.

How will my order be packaged?

Your order will be vacuum-sealed and discreetly packaged to protect and maintain your privacy. We ship using Canada Post Xpresspost mailers or nondescript boxes with no indication of what is inside.

Do you ship outside of Canada ?

No, we only ship within Canada.

Can I add/edit/cancel my order?

If you wish to add or edit your order, you’ll need to enter a new order and we will cancel your original order. Email us at info@puffland.ca with your order number so we can cancel it.

If you would like your order canceled and it has not shipped out yet, please email info@puffland.ca.

All order edits/cancels are made on a best-efforts basis but if your order has shipped then it can not be changed or canceled.

Payment and Fees: 

What methods of payment do you accept?

Payment to Puffland is made using Interac E-transfer. If you currently use online banking with a Canadian bank or a credit union, then sending a transfer will only take a few minutes.

Instructions on E-transfer will be provided with your purchase and your order will ship only after an Interac E-transfer have been received. If we receive your payment by 12pm PST (9am EST), your order ships that business day, or else it ships the next business day.

If you are new to Interac E-transfers, please visit http://www.interac.ca/en/interac-e-transfer-consumer.html

How do I send an Interac E-Transfer?

Sending an Interac E-transfer is easy and only takes minutes with most Canadian banks, visit the website below for detailed information on Interac E-transfers.

For information on sending an Interac E-Transfer, please contact your bank or http://www.interac.ca/en/interac-e-transfer-consumer.html

I’ve sent my Interac E-transfer. What next?

Once we receive your e-transfer, it could take up to an hour for us to receive an email notifying us in regards to your payment. Your order will be shipped once we collect the e-transfer.

As mentioned if we receive your order before 11:00 AM PST Monday-Friday, we will ship the order the same business day, otherwise it will ship the next business day.

What will happen to my order if I do not submit payment?

Once you’ve placed your order you will be required to provide payment via Interac E-transfer. If we do not receive payment within 2 business days your order may be canceled.

What reasons would I need medical marijuana for?

    • Multiple Sclerosis
    • Spinal Cord Injury/Disease
    • Cancer
    • HIV/AIDS
    • Severe Arthritis
    • Epilepsy
    • ADD/ADHD
    • Eating Disorders
    • Arthritis
    • Auto Accident(s)
    • Alzheimer’s Disease
    • Brain Injury
    • Chronic Pain
    • Chronic Nausea
    • Colitis
    • Crohn’s Disease
    • Kidney Failure/Dialysis
    • Fibromyalgia
    • Irritable Bowl Syndrome
    • Migraines
    • Muscular Dystrophy
    • Muscle Spasms
    • Parkinson’s Disease
    • Sleep Disorders
    • Anxiety
    • Post Traumatic Stress Disorder
    • Hepatitis C
    • Gastrointestinal Disorders
    • Back & Neck Problems